Servicing Christchurch & Surrounding Areas

Expert in Residential and Commercial Carpet & Upholstery Cleaning

Cleaning Services

Wet Carpet & Water Damage Restoration Christchurch

Burst pipes, appliance overflows, and heavy rain don’t follow business hours. Left sitting, water seeps deeper into carpet and flooring, spreading fast and becoming harder to repair. Neatigo acts quickly with pro extraction and drying to prevent bigger damage.

What Water Damage Restoration Covers

Flood damage isn’t a standard cleaning service. Our restoration plan is based on the water source, how long it’s been sitting, and what it has soaked into.

Water Extraction We use powerful extraction machines to pull standing water from carpets, underlay, and hard floors, removing far more moisture than towels or a basic wet vac.

Structural Drying Once water is removed, industrial air movers and dehumidifiers dry the space properly to reduce swelling, stains, and persistent damp odours.

Carpet and Underlay Assessment Replacement isn’t always necessary.

Why Christchurch Homeowners Call Neatigo First

Water damage is not a one size fits all job. What Neatigo does depends on the source, how long the water has been sitting and what it has affected.

  • 7 days a week, 7am to 10pm
  • Fast Replies Send a quote request any day of the week and we will aim to get back to you within the hour.
  • Van-Mounted Equipment Our van-mounted extractor removes more water than portables, so carpets dry faster and moisture doesn’t linger.
  • Honest Inspection Before we begin, we tell you what can be saved, what can’t, and the full cost. No surprise charges mid-job.
  • IICRC Certified Water damage restoration done to an industry recognised standard, not guesswork.

What To Do While You Wait For Us

If you’re dealing with water damage right now, a few quick steps can limit how bad it gets before we arrive.

  • Stop the water source if it’s safe to do so (shut off the mains if it’s a burst pipe).
  • Move furniture and valuables off the wet area.
  • Avoid walking on saturated carpet more than necessary, it pushes water deeper into the underlay.
  • Call us on 022 192 6246 so we can get a team moving.

IICRC Certified

Carpet cleaning done to an industry recognised standard, not guesswork with a rental machine.

7 Days a Week, 7am to 10pm

Book around your moving day, whatever day of the week that falls on.

Quotes Answered Within the Hour

Send a quote request any time and we’ll aim to get back to you within the hour, no chasing required.

Frequently asked questions

We aim to have a team out the same day for urgent water damage, often within a few hours of your call. The sooner we get to it, the more we can save.

Not always. It depends on how long the water has been sitting and what type of water it is. We give you an honest assessment before any work starts, so you know exactly what you’re dealing with.

Most jobs are fully dry within 24 to 72 hours depending on how much water was involved and the size of the affected area. We monitor moisture levels throughout to confirm it’s properly dry, not just dry on the surface.

We can provide documentation and assessment details to support your claim. Check with your insurer about their preferred process before work begins if you’re planning to claim.

Burst pipes, washing machine and dishwasher overflows, blocked guttering, roof leaks during heavy rain and hot water cylinder failures are the most common causes we see.

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Serving Your Suburb, From Halswell to New Brighton

Neatigo services homes and businesses within a 35km radius of Christchurch city.

Halswell · Riccarton · New Brighton · Hornby · Wigram · Fendalton · Harewood · Prebbleton · Christchurch Central · Cashmere · Yaldhurst · Hoon Hay · Papanui · Parklands · Sydenham · Huntsbury · Northwood · Marshland

Don't Let Water Sitting In Your Carpet Get Worse

Every hour matters. Call now or send through your details and we’ll get back to you within the hour.

A no-obligation phone call. No jargon, no hard sell.